These Terms & Conditions govern your use of our website and services provided by Pets Out West. By accessing or using our website, booking appointments, or requesting services, you agree to be bound by these terms. Please read them carefully before using our services.
The content provided on this website is for general information purposes only. While we aim to ensure accuracy, the information is not a substitute for professional veterinary advice. You should not rely on any information on the website as a replacement for consultation with a qualified veterinarian.
Booking an appointment or requesting a procedure through our website does not guarantee immediate availability. All services are subject to confirmation by our hospital. You agree to provide accurate information about yourself and your pet when booking, and to comply with any instructions provided by our staff regarding preparation or aftercare.
All fees for veterinary services are payable in accordance with the pricing provided at the time of booking or consultation. We reserve the right to update service fees at any time. Payment methods accepted will be communicated during booking or at the hospital.
If you need to cancel or reschedule an appointment, please notify us as soon as possible. Repeated no-shows or late cancellations may incur a fee at the discretion of the hospital.
While we strive to provide safe and effective veterinary care, the hospital is not liable for any indirect, incidental, or consequential losses arising from the use of our website or services. We are not responsible for circumstances beyond our control, including delays, errors, or unforeseen medical complications.
All content on this website, including text, images, logos, and design, is the property of Pets Out West or its licensors. You may not reproduce, distribute, or use any materials from this website without prior written permission.
Our use of your personal information is governed by our Privacy Policy. By using our website, you agree to the practices outlined in that policy.
We may update these Terms & Conditions from time to time. Updated versions will be posted on this page with the date of the latest revision. Continued use of the website or services constitutes acceptance of the revised terms.
These Terms & Conditions are governed by and construed in accordance with the laws of [Jurisdiction, e.g., New South Wales, Australia]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that region.
If you have questions regarding these Terms & Conditions, please contact our hospital using the details provided on our Contact Us page.
“Amazing care and service! My pet always feels happy, safe, and well groomed after every visit. Highly recommend!”
Tell us a little about your pet and the reason for your visit, and we’ll take care of the rest.
Protect your pet from preventable diseases with our safe, vet-approved vaccination programs. We tailor every schedule to your pet’s age, breed, and lifestyle to ensure long-term health and immunity.
We provide secure, supervised care for cats, rabbits, and guinea pigs at our hospital. Pets receive individual accommodation, tailored diets, comfortable bedding, and daily attention from our veterinary team.
Give your puppy the best start with our fun, structured pre-school classes designed to build confidence and good behaviour. Led by experienced trainers, we focus on socialisation, early learning, and positive routines.
Give your puppy the best start with our fun, structured pre-school classes designed to build confidence and good behaviour. Led by experienced trainers, we focus on socialisation, early learning, and positive routines.
